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Terms of Trading & Conditions of Sale


Buyer: means the person who has accepted these Conditions.
Company: means LBS BUILDERS MERCHANTS LTD, a company registered in England and Wales with the company number 00254946 whose main office is at LBS Business Centre, Parc Amanwy, Ammanford, Carmarthenshire, Wales, SA18 3FE.
Conditions: means these terms and conditions. 
Contract: means an agreement for the sale of Goods and/or Services, by the Company to the Buyer in accordance with Conditions 2 of these Conditions.
Credit Application: means the Buyer’s application for credit, by submitting a completed Credit Application Form. 
Credit Application Form: means the Company’s Trade Credit/ Self Build Account Application Form, available on request. 
Credit Terms: means the additional terms and conditions set out on the Credit Application Form (including but not limited to a credit guarantee made by the applicant) which apply to any Credit Application submitted by the Buyer. 
Director: means a member of the board of directors of the Company.
Goods: means the Goods or materials supplied by the Company to the Buyer pursuant to the Contract and as detailed in the Specification. 
Intellectual Property Rights: intellectual property rights whether registered or unregistered including patents, utility models, rights to inventions, copyright and neighbouring and related rights, moral rights, trade marks and service marks, business names and domain names, rights in get-up and trade dress, goodwill and the right to sue for passing off or unfair competition, rights in designs, rights in computer software, database rights, rights to use, and protect the confidentiality of, confidential information (including know-how and trade secrets), and all applications for and renewals or extensions of any such rights.
Order:  means an order for the Goods and/or Services submitted to the Company by the Buyer. 
Order Acknowledgment: means the Company’s written acceptance of the Buyer’s order which shall contain the specific details of the Contract. 
Services: the services, including but not limited to fitting or installation of Goods, provided by the Company to the Buyer as set out in the Specification. 
Specification: means the specific details of the Goods and/or the Services which will be notified to the Buyer in the quotation and which will be referred to in the Order Acknowledgment. 
Working Day: means any day from Monday to Friday, other than a statutory or public holiday in England and Wales. 
2.1 Unless otherwise agreed in writing by a Director acting on behalf of the Company, these Conditions shall apply to the sale by the Company of all Goods and/or Services, purchased by the Buyer, and these Conditions shall govern the Contract to the exclusion of any other terms and conditions introduced or submitted by the Buyer. 
2.2 All quotations whether verbal or in writing do not constitute offers. The Contract shall be made when the Company accepts the Order by issuing the Order Acknowledgement to the Buyer, and not before.
2.3 All prices quoted or listed by the Company are based on the prices of the Company’s suppliers at the time of quotation or listing, and are subject to adjustment prior to dispatch to cover any increase in inflation, supply-chain costs, taxation or duty which might take place prior to delivery and such prices are exclusive of packaging carriage and VAT.
2.4 Where Goods are to be imported the Company reserves the right to vary the price quoted to reflect the rate of exchange for purchase of the relevant currency in pounds sterling.
2.5 The Company may at any time, without notifying the Buyer, make any changes to the Goods or Services to be provided to the Buyer which do not materially affect the nature or quality of the Goods or Services, or which are required in order to comply with any applicable law, or regulatory requirement.
3.1 All accounts are for settlement (net of discount) in advance unless alternative terms are agreed in writing on behalf of the Company. Failure to make due payments in respect of deliveries or instalments under this or any other Contract between the Buyer and the Company shall entitle the Company to delay, suspend or cancel performance of the Services, and/or deliveries of Goods in whole or in part, at its option.
3.2 The Buyer may submit a Credit Application by completing the Credit Application Form, and acknowledges that the Credit Terms shall apply to the provision of credit by Company. 
3.3 If credit is given the settlement of the account is to be made within thirty days of the end of the month of dispatch or collection of the Goods unless otherwise agreed in writing by a Director of the Company. Upon receipt by the Company of a Credit Application, the credit control department reviews credit limits as needed, and may at its sole discretion set a specific credit limit for each account, or refuse a Credit Application altogether. All limits may be subject to change based on changes in Buyer’s creditworthiness, payment history and or expenditure patterns. 
3.4 The Buyer agrees and acknowledges that the Company shall be entitled to conduct credit checks on the Buyer, its representatives, or directors, upon receipt by the Company of a Credit Application and/or Orders, and during the duration of the Contract, and that the Buyer agrees to cooperate fully with the Company in this regard.    
3.5 Notwithstanding Condition 3.3, Orders are referred to the credit department when an account is over their credit limit, and/or the Buyer is past due date and every attempt has been made to seek payment. If satisfactory arrangements cannot be made, the account is placed on a credit hold and the Order will be held or cancelled. The Company reserves the right to remove credit facilities or increase credit facilities should the level of business increase and will duly inform the Buyer giving them the right to decline this increase.
3.6 Any payment or part payment which remains unpaid after the 30 day period under Conditions 3.2, in the absolute discretion of the company, carry interest at a rate of 3.5% above Barclays Bank base lending rate that prevails during the period of the overdue account. Interest will be added to the account and calculated on a daily basis. The company also reserves the right, in its absolute discretion, to add a credit charge which will be added to all accounts in the Buyer’s name, if they remain overdue and unpaid. The credit charge will be calculated by taking 10% of the cost of items supplied that remain overdue and unpaid. The Buyer may deduct the credit charge if the account is duly settled pursuant to this Condition 3.2.
3.7 Payment shall be due whether or not property in Goods has passed by virtue of Condition 3.2 hereof and the Company shall (without prejudice to any other right or remedy) accordingly be entitled to sue for the price once the same is due even if property in Goods has not passed.
3.8 If payment shall be made by cheque and such cheque shall not (for any reason) be paid by the Bank upon which drawn then the Buyer shall indemnify the company in respect of all Bank Charges incurred by the Company directly or indirectly consequent upon such non-payment including the cost of representation where applicable.
3.9 The Buyer shall indemnify the company against all costs and expenses incurred in recovering any outstanding payments from the Buyer, or in exercising the company’s rights under Condition 3, including but not limited to debt recovery costs.
If the Buyer has placed an Order which includes (either in whole or in part) any Services, the Company shall provide the Services to the Buyer in accordance with the Specification in all material respects using reasonable care and skill. However, time shall not be of the essence for the performance of the Services
5.1 The Buyer shall:
5.1.1 ensure that the terms of the Order and any information in the Specification is complete and accurate;
5.1.2 co-operate with the Company in all matters relating to the Services;
5.1.3 provide the Company, its employees, agents, consultants and subcontractors, with access to the Buyer’s premises, office accommodation and other facilities as reasonably required by the Company to provide the Services;
5.1.4 obtain and maintain all necessary licences, permissions and consents which may be required for the Services before the date on which the Services are to start;
5.1.5 provide the Company with such information and materials as the Company may reasonably require in order to supply the Services, and ensure that such information is complete and accurate in all material respects; and
5.1.6 prepare its premises or site for the safe supply of the Services, and ensure that its premises or site are compliant with all applicable laws including health and safety laws and regulations. 
5.2 If the Company’s performance of any of its obligations under the Contract is prevented or delayed by any act or omission by the Buyer or failure by the Buyer to perform any relevant obligation (“Buyer Default”):
5.2.1 without limiting or affecting any other right or remedy available to it, the Company shall have the right to suspend performance of the Services until the Buyer remedies the Buyer Default, and to rely on the Buyer Default to relieve it from the performance of any of its obligations in each case to the extent the Buyer Default prevents or delays the Company’s performance of any of its obligations;
5.2.2 the Company shall not be liable for any costs or losses sustained or incurred by the Buyer arising directly or indirectly from the Company’s failure or delay to perform any of its obligations as set out in this Condition 5.2; and
5.2.3 the Buyer shall reimburse the Company on written demand for any costs or losses sustained or incurred by the Company arising directly or indirectly from the Buyer Default. 
6.1 Unless otherwise agreed in writing on behalf of the Company the Company reserves the right to charge the Buyer the cost of transportation (which unless otherwise stated will be by road) and packaging (including cases and materials) of the Goods to the destination which appears on the Order. Transportation will be undertaken by the Company or by an authorized carrier of the Company, unless it is otherwise agreed in writing by a Director, the Company and the Buyer shall collect the Goods or arrange for them to be collected by an authorized carrier of the Buyer. In all cases the Buyer warrants that in cases where delivery is to be made by road transport by the Company or by its carrier, sufficient and suitable access to the said destination including a road surface capable of withstanding the weight and size of the transport and loads involved is available. In the event of any additional costs or expenses being incurred by the Company directly or indirectly through its carrier the full amount thereof will be payable on demand by the Buyer to the Company.
6.2 Whilst every effort is made to deliver Goods on the dates at the time and within the periods mentioned in the contract such dates, times or periods shall be deemed to be for information purposes only and shall not form part of the Conditions of the Contract unless specifically agreed in writing by a Director of the Company to be “of the essence of the Contract” and in the absence of such special agreement the Company accepts no liability whatever for any loss or damage, of whatsoever nature and howsoever arising, which may be suffered by the Buyer as a result of any failure on the part of the Company or its carrier to deliver Goods on or within the dates, times or periods mentioned in the Contract for any reasons whatsoever. 
6.3 The Buyer agrees to provide at his expense prompt assistance to drivers of the Company or its carriers in off-loading heavier items.
6.4 Where the Goods are transported by the Company or by its carrier they shall be deemed to be delivered when they are handed over at the destination appearing on the Order.
6.5 Where the Buyer’s carrier transports the Goods they shall be deemed to be delivered when handed over to the carrier.
6.6 Where the Goods are collected by the Buyer they shall be deemed to be delivered when handed over to the Buyer.
6.7 In the case of delivery of Goods by instalments the Buyer will not be entitled to treat the delivery of faulty Goods in any one instalment, or the late delivery or the non-delivery of any one instalment, as a repudiation or as grounds for rescission by the Buyer of the whole Contract.
6.8 If the Buyer fails to give delivery instructions within 14 days of the Buyer being notified that the Goods are ready for delivery the Company shall (without prejudice to any other rights or remedies available to it) be entitled (but not bound) to store the Goods at any available place at the Buyer’s expense.
6.9 If the Buyer shall for any reason not accept delivery of Goods after delivery arrangements have been confirmed in writing by the Company, the Company shall (without prejudice to any other rights or remedies available to it) be entitled to charge the Buyer with all packing, unpacking, loading and unloading, and transportation costs incurred in such an abortive delivery.
7.1 Where the Company manufactures Goods in accordance with measurements provided by the Buyer, the Buyer is responsible for ensuring that any such measurements are correct. If the Buyer provides incorrect measurements it will not be entitled to a refund, unless Condition 7.3 applies.
7.2 In the event of omissions from the delivery, or loss or damage occurring to Goods during transit where the Goods are transported by the Company or its carrier, the Buyer must give written notice thereof to the Company within three working days of the dates of delivery, and further where such Goods are consigned by a carrier of the Company, the Buyer must in addition comply in all respects with that carrier’s conditions of carriage for notification for omissions from the delivery or loss or damage in transit. The Buyer must give written notice to the Company within three working days of receipt of delivery note or invoice whichever is received earlier if the goods have not been delivered by the Company or its Carrier to the correct destination, as agreed in the contract. 
7.3 The Buyer shall inspect the Goods on delivery. If the Goods are faulty, or fail to comply with the Specification, the Company will make good at its option by repair or replacement any defects in the Goods due solely to defective workmanship or materials, or where the Goods fail to comply with the Specification. 
7.4 The Company warrants that the Goods and/or Services will, on delivery, conform to the Specification. The Company is not liable if the Goods and/or Services conform to the Specification, but are in any way unsuitable for the proposed use by the Buyer.
7.5 Notwithstanding Conditions 7.2, 7.3, and 7.4, the Company shall not be liable for a breach of the warranties set out in these Conditions:
7.5.1 unless the Buyer gives written notice of the defect to the Company and (in the case of Goods) if the defect is as a result of damage in transit to the Company’s carrier, within 7 Working Days of delivery specifying the Order number, details of the defect and delivery date, or in the event of a defect which is not apparent on delivery, the Buyer shall inform the Company of such defect as soon as possible and in any event no later than 3 Working Days following discovery; and
7.5.2 unless the Company is given a reasonable opportunity, after receiving the notice pursuant to Condition 7.5.1, to examine the Goods, or to procure that the manufacturer examines the Goods as necessary, and the Buyer complies with any request from the Company to return Goods to the Company’s place of business for examination to take place there.
7.6 The Company shall not be liable for breach of warranty under Condition 7.4, and  Condition 7.3 shall not apply in the event of defects or non-compliance with the Specification caused by: 
7.6.1 any wilful act or negligence (other than by servants or agents of the Company) incorrect storage or application, movement, installation, abuse, or defects caused by wear and tear; 
7.6.2 the Buyer to failure to follow the Company’s and/or the manufacturer’s instructions (whether oral or in writing) as to the storage, installation, commissioning, proper use and maintenance of the Goods; or
7.6.3 the Buyer altering or repairing the Goods without the written consent of the Company. 
7.7 If the requisite notice contained in Conditions 7.2 and 7.5.1 above is not given by the Buyer, or it is not given within the specified time limits, the Goods shall be deemed to have been accepted by the Buyer as being in good order and in conformity within the Specification and the Contract.
7.8 In all cases the Company must be given a reasonable opportunity following
notice of complaint of examining the relevant Goods. 
7.9 Save as herein set out and for liability for death or personal injury resulting in negligence on the part of the Company and save for breach of the Company’s statutory implied undertakings as to title all express or implied conditions representations or warranties as to quality or fitness of the Goods or otherwise are expressly excluded.
7.10 Save for liability for death or personal injury resulting from negligence of the
Company, the Company accepts no liability under any claims howsoever arising (be it by negligence or otherwise) for any loss over the figure of £1,000,000 or such greater figure as is from time to time the limit of liability is laid down by the
Company’s insurers in respect of such claims PROVIDED THAT the Company shall not be liable for any consequential loss, special or indirect loss or damage, loss of goodwill, loss of anticipated savings, or loss of profits or of contracts whatsoever.
8.1 The risk in the Goods passes to the Buyer upon delivery (howsoever effected) but property in the Goods remains vested in the Company and shall only pass from the Company to the Buyer upon full payment being made by the Buyer of all sums due on whatsoever account or grounds to the Company from the Buyer. In the event of the Goods being sold by the Buyer in such manner as to pass a third party a valid title to the Goods, whilst any such sums are due as aforesaid, the Buyer shall be the trustee for the Company of the proceeds and the Buyer shall place such proceeds in a separate bank account. The Company’s rights under this Condition 8.1 shall attach to the proceeds of sale. Nothing herein contained or implied shall constitute the Buyer the Agent of the Company for the purposes of any such sub-sale. 
8.2 The Buyer agrees that prior to full payment being made as aforesaid the Company may at any time by its servants or Agents enter upon the Buyer’s premises without giving any prior notice and remove the Goods therefrom (and dispose of the same in any manner it may decide) and that prior to such payment the Buyer shall keep such Goods separate and identifiable for this purpose.
8.3 In the event of the Goods becoming constituents of or being converted into other whilst sums are due as provided in Condition 8.2 hereof the Company shall have the ownership of and title to such other products as if they were the Goods and accordingly this Condition 8.2 shall so far as appropriate apply to such other products subject to the Buyer’s right to the surplus of any monies realized by the said products in excess of those due to the Company as provided herein.
8.4 Any implied authority that the Buyer shall be entitled to sell the Goods and pass property in the same to third parties in the normal course of its business or manufacture products out of the same or sell such products will continue until otherwise notified to the Buyer by the Company whereupon the happening of any of the following events such authority shall immediately be withdrawn and shall forthwith terminate and all such Goods and products made therefrom shall immediately be delivered to the Company:
8.4.1 Any distress execution or other legal process being levied upon any of the
Buyer’s assets;
8.4.2 Any notice to the Buyer that an administrative receiver or other receiver is to be or has been appointed in respect of the Buyer’s undertaking material part thereof or other property or assets;
8.4.3 Any notice to the Buyer that a petition for an administration order is to be or
has been presented in respect of the Buyer;
8.4.4 Any notice to the Buyer that a petition to wind up the Buyer is to be or has been presented to the Buyer or any notice to the Buyer of a proposal to pass a
resolution to wind up the Buyer (including any proposal by the Buyer so to do);
8.4.5 A decision by the Buyer or any proposal to the Buyer and the Buyer’s to make a voluntary arrangement or composition with its creditors;
8.4.6 Presentation of a petition for bankruptcy by the Buyer, or notice to the Buyer
that a petition for bankruptcy is to be, or has been presented to, the creditor(s)
of the Buyer. Any upon the happening of any such events as stated in 8.4.1
above the Buyer shall immediately notify of the Company; 
8.4.7 On any one or more of the events referred to in Condition  8.4.1 occurring the Company may at its option and without prejudice to any other rights and remedies it may have determine to the Buyer; or
8.4.8 In the event of a determination by the Company of the Contract in accordance with Condition 8.4.7 above the Company shall be entitled to recover as damages from the Buyer the following: The value including any work completed of Goods manufactured at the date of determination; The value including any work begun or Goods begun to be manufactured but not completed at the date of determination including the cost of materials, labour, overheads and profit in connection therewith; or A sum representing any further profit which the Company would have made on the Contract but for its determination by the Company’s Auditors whose decision shall be conclusive and binding on the Buyer.
Unless it is part of the Services, as described in the Specification, the erection and/or installation and/or other use of the Goods is the Buyer’s responsibility. The Buyer undertakes with the Company that it will ensure compliance, so far as reasonably practicable, by the Buyer’s servants agents licensees and customers, with any instructions (where given) by the Company or the manufacturer, for the purpose of ensuring that the Goods will be safe and without risk to health when properly used, and will take any other steps or precautions as having regards to the nature of the Goods as are necessary to preserve the health and safety of persons handling using or disposing of them. Copies of instructions are enclosed with products. If not, it is the Buyer’s responsibility to request them from the Company.
The Buyer acknowledges that the Company is the owner or licensee of the Intellectual Property Rights in the Goods and/or Services, and the Buyer agrees that it will not assert or procure ownership of the Intellectual Property Rights against the Company.
The Buyer shall not be entitled to withhold or set off payments, or any amount due to the Company under the terms of the Contract, against any claim of the Buyer in respect of faulty or defective Goods or Services or for any other reason.
In the event of war, invasion, enemy hostilities (whether war has been declared or not), civil war, rebellion, revolution, insurrection, or military or usurped power, terrorist attack, acts of God, flood, drought, earthquake or other natural disaster, epidemic or pandemic (including covid-19), nuclear, chemical or biological contamination or sonic boom, collapse of buildings, fire, explosion or accident, or non-performance by suppliers or subcontractors, the Company shall be relieved of liabilities incurred under the Contract wherever and to the extent to which the fulfilment of such obligations is prevented frustrated or impeded as a consequence of any such event or by any statute rule regulation order or requisition issued by any government department council or other duly constituted authority or from strikes lockouts breakdowns of plant or any other causes (whether or not of a like nature) beyond the Company’s control.
A person who is not a party to the Contract has no rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of these Conditions.
14.1 Notice given under the Contract shall be in writing to the other party to the address, e-mail address or fax number provided in the Order Acknowledgement, or such other address, e-mail address or fax number as the relevant party may notify to the other party.
14.2 Notices sent by first class post shall be deemed served on the next Working Day following posting where the notice is sent and received within the United Kingdom, or 7 Working Days following posting where the notice is sent and/or received outside of the United Kingdom.
14.3 Any notice delivered personally shall be deemed served at the time of personal delivery, provided that the same occurs on a Working Day.
14.4 Any notice sent by fax or e-mail shall be deemed served at the time of transmission provided that the same occurs on a Working Day and between the hours of 9:00a.m. to 5:00p.m. (GMT), and if it does not shall be deemed served on the next Working Day. To prove service it is sufficient to prove that the notice was transmitted by fax, to the fax number of the party, by e-mail to the address of the party or in the case of post, that the envelope containing the notice was properly addressed and posted.
No waiver or delay by either party in exercising any of its rights under the Contract shall be deemed to be a waiver of that right, and no waiver by either party of any breach of the Contract by the other shall be considered as a waiver of any subsequent breach of the same or any other provision. 
Subject as expressly provided in these Conditions, and without prejudice to any rights prescribed by the Consumer Rights Act 2015, all other warranties conditions or other terms implied by statute or common law, are excluded to the fullest extent permitted by law. 
17.1 The Buyer agrees that no oral representations have induced them to enter into the Contract or form any part thereof. Furthermore, the Buyer accepts and acknowledges that no conditions provided by the Buyer’s shall form part of the Contract unless expressly agreed by the Seller in writing. 
17.2 The Contract is governed by the Law of England and Wales. Any dispute arising out of or in connection with the Contract shall be determined exclusively by the Courts of England and Wales.
In the event of any of the Conditions being ineffective for any reason, the remainder thereof shall constitute the Conditions binding upon the parties.

LBS Builders Merchants Ltd
Place of Registration: London
Registered Number: 254946
Registered Office: Station Road, Llandeilo, Carmarthenshire SA19 6NL

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